Founded in 2023 and headquartered in Shenzhen, the cross-border e-commerce enterprise specializes in global wholesale and distribution of cross-border products. Its business covers cutting-edge digital scenarios such as social commerce, live-streaming e-commerce, and video content distribution. By integrating multi-channel online sales and intelligent content operations, the enterprise continuously expands its global market footprint. With the sustained growth of its business, the enterprise has put forward higher requirements for network stability, cross-border access capabilities, and security assurance.
As its business scale expands, the enterprise faces the following network pain points:
Lacking a professional security team, the enterprise often experiences delayed responses to security attacks, which can easily amplify the impact during business peak periods.
Employees frequently access international platforms such as Facebook, YouTube, and eBay, but often encounter issues like high network latency and unstable connections, hindering project progress and customer response.
International dedicated line construction involves long cycles and high costs, along with continuous O&M resource investment, placing a heavy burden on the enterprise.
To address these challenges, Glink Century has designed a targeted SASE-based solution with the following core components:
F-Guard serves as a security convergence gateway, providing continuous identification of internal network risks and external attacks. It is linked with Glink Century's NSOC (Network Security Operations Center) to enable unified monitoring and alerting of security incidents, enhancing overall network and security protection capabilities without increasing O&M burdens.
The deployment of F-Guard enables intelligent offloading of local and cross-border traffic. Cross-border traffic is routed to the nearest POP nodes and accesses overseas resources via Hong Kong gateways, effectively reducing cross-border access latency and improving connection stability. The solution also supports elastic bandwidth expansion to ensure network performance during business peak periods.
Glink Century's NSOC conducts continuous analysis and handling of security alerts, assisting the customer in quickly containing security threats. Through regular weekly security operation reports, it achieves long-term visibility and controllability of network and security postures.
Over nearly 8 months of continuous operations, Glink Century's NSOC has provided 7×24-hour monitoring of the customer's network, detecting over 350,000 original security alerts. Through aggregation and analysis, these alerts were condensed into 475 security incidents, with an overall threat blocking rate of 99%.
After the solution was implemented, the customer gradually experienced the comprehensive value of the integrated network and security architecture. Through unified management of networks and security, overall O&M complexity was reduced by approximately 60%, and O&M efficiency was improved by around 500%. Supported by second-level alerting and multi-channel notification mechanisms, business and security anomalies can be detected in real time, reducing incident handling time by about 40%. The overall IT cost was cut by roughly 40%, and security threats were reduced by approximately 99%.
However, what truly made the enterprise deeply understand the value of "proactive security operations" was not just these metrics, but the protection and backup capabilities demonstrated by the security system when risks actually emerged.
In October 2025, Glink Century's SOC detected alerts of compromised hosts and remote-controlled malicious file downloads in the customer's network during daily monitoring. It immediately assisted the customer in risk mitigation and provided security hardening recommendations covering both terminal and network-wide levels.
Due to the complexity of the terminal environment and the pace of hardening measures, the customer was unable to fully implement these recommendations in the short term. In November 2025, the customer suffered another virus infection incident, identified as the "Bancos" virus, resulting in approximately 20,000 RMB in economic losses. Upon the incident, Glink Century's SOC quickly intervened, assisting the customer in isolation, virus removal, and terminal hardening. It also promoted EDR trials and conducted security checks on all employee terminals, ultimately achieving a closed-loop resolution of the security incident.
According to estimates, if this security threat had not been detected and addressed in a timely manner, it could have led to system outages and business disruptions, with potential losses projected to reach 500,000 RMB (based on IDC data).
In cross-border e-commerce scenarios driven by content operations and distribution, network stability and security controllability have become crucial components of an enterprise's business delivery capabilities. With SASE at its core, Glink Century, through its integrated service model of "Accelerate with Confidence + Fully Managed Network Security Operations", helps enterprises build a stable, visible, and continuously evolvable network and security foundation, providing solid support for the long-term development of cross-border businesses.
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