A high-end smart home appliance enterprise headquartered in Suzhou has developed rapidly since its establishment in 2017. With over 10,000 employees, it has 18 branches nationwide, including the Shenzhen Business Division which operates independently with a scale of 200 people. The enterprise focuses on high-speed digital motors, intelligent algorithms, and motion control technologies, with products covering smart cleaning appliances, large home appliances, smart kitchen appliances, and other fields. Relying on leading technological strength, the enterprise continues to expand in the global market and promotes the innovative development of smart home appliances and consumer electronics.
Challenges in Global R&D and Remote Services
The enterprise has R&D and production centers at its domestic headquarters and multiple branches, with continuously expanding overseas businesses. Traditional public network access and self-built IPsec networking can no longer meet business needs. The existing network has multiple pain points:
1. Mobile Office Acceleration Difficulties: Previously, relying on the headquarters' self-built and third-party solutions to access overseas applications (such as ChatGPT, TikTok, Google, YouTube, Instagram, etc.) and internal network resources often resulted in freezes and loading timeouts, seriously affecting employees' office experience and R&D efficiency.
2. Lack of Remote Access Security Perception: Relying solely on traditional firewalls, the enterprise could not real-time grasp the security situation of internal and external networks, making it difficult to timely warn and dispose of potential attacks and data leakage risks.
3. Decentralized Security Governance: The lack of a unified secure access and management platform made it difficult to centrally manage network policies for cross-border businesses and remote office, leading to fragmented overall security governance and insufficient controllability.
4. Complex Network Deployment and O&M: The enterprise lacked professional IT personnel, especially in terms of cross-border networks and server connections, making it difficult to ensure the stability of network quality.
GLINK Customized Intelligent Network Solution
Targeting the characteristics of the manufacturing industry—"frequent cross-border access, diverse remote office, and high security requirements"—GLINK tailored a global intelligent network solution based on the zero-trust architecture. Integrating F-Guard security traffic splitting devices and F-Link zero-trust access systems, it builds a new pattern of integrated cloud-network-security networks.
Network Layer Optimization
With F-Guard as the core of traffic splitting, GLINK accurately classifies traffic into three categories: local, Hong Kong, and US egress through intelligent domain name and routing identification. Local businesses are transmitted back to China nearby, while cross-border traffic accesses nearby via GLINK's global backbone network to reach target regions at high speed. Meanwhile, dedicated transmission lines between Hong Kong and the US are configured to ensure flexible bandwidth expansion and stable access experience.
Security and Access Layer Protection
Mobile office terminals securely access the enterprise's internal network through the F-Link zero-trust gateway, ensuring trusted identities and controllable access for remote employees. The F-Guard security integrated gateway can real-time identify potential internal network threats. Combined with the 7×24-hour monitoring and alarm mechanism of GLINK's NSOC Security Operations Center, it proactively defends against intrusions and virus attacks, achieving full-lifecycle protection from detection to disposal.
O&M Layer Upgrade
The enterprise can achieve unified management of the entire network through the GLINK network security controller, with centralized policy issuance and real-time status monitoring, significantly reducing network complexity and labor costs. Zero-Touch Provisioning (ZTP) makes branch deployment more efficient, and cloud-based visual management improves overall O&M efficiency by more than ten times.
Achievements Empowered by Digital Intelligent Network
After the project went online, the enterprise's global business access experience was significantly improved:
- Unified management of network and security devices through the network security controller simplified processes, increasing operational efficiency by ten times.
- Dual CPE and accelerated backbone network ensured 99.99% reliability and supported flexible bandwidth expansion.
- The SASE integrated gateway realized linkage between terminals, edges, networks, and the cloud, with real-time threat detection and protection, and the automated disposal rate of security incidents exceeded 96%.
- Mobile terminals guaranteed identity security and access credibility through F-Link zero-trust access, and NSOC full hosting provided situation awareness, report generation, and emergency support, greatly improving overall network operational efficiency.
Customer feedback shows that the cross-border access experience provided by GLINK is significantly better than other service provider solutions currently used by the headquarters. It not only offers faster access speed and more flexible bandwidth expansion but also achieves a qualitative leap in security and visual management.
Digital Intelligence Drives Manufacturing · GLINK Empowers the Future
Through GLINK's zero-trust intelligent network solution, this high-end smart home appliance enterprise has successfully transformed from a "traditional self-maintained network" to an "integrated cloud-network-security architecture," building a secure, efficient, and sustainable global network foundation. In the future, GLINK Century will continue to rely on innovative SASE and zero-trust technologies to help more manufacturing enterprises achieve cross-border interconnection and intelligent collaboration, accelerating digital intelligent manufacturing into a new track of global development.
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